FAQs
How do I replace a watch strap?
Most watch straps are attached using spring bars—small metal pieces that can be removed with a spring bar tool. If your watch has a standard spring bar system, you’ll need this tool to detach the old strap and secure the new one. Some modern straps feature a quick-release mechanism, allowing you to change them easily without any tools.
You can find spring bar tools at The Time Club if required.
Please be aware that we do not fit watch straps and if you're unsure or prefer professional assistance, you can visit a local watchmaker, who should be able to fit most watch straps for you.
How do I know the size of strap I need?
The width and length of the strap are essential for a proper fit. To find the right size, measure the lug width of your watch—the distance between the lugs (the extensions of the watch case). Choose a strap with the same lug width for a secure and comfortable fit.
How do I choose the right watch strap?
It's important to consider style, comfort, and price when choosing a strap. For example, fabric straps are breathable and lightweight, making them ideal for warm climates or active lifestyles.
I want to add another hole, is this ok?
You can add an extra hole to your strap using a standard leather punch. However, please note that once a hole has been added—whether by us or the customer—the strap is considered "customised" and is no longer eligible for return.
If you do not own a leather punch, you can usually find assistance at local watchmakers or retailers such as Timpsons.
I ordered the wrong size, can I get it replaced?
Of course, we are happy to offer one free exchange with every watch strap purchase. Please simply contact us below and our team will help you with the exchange process.
Do you offer custom straps?
Unfortunately not at this time, however, it is something we may consider in the future.
How long is the strap?
All of our straps are standard sizes, if you're looking for a larger strap or something smaller, please contact us prior to ordering. Our expert team are always happy to help.
Can I change the buckle?
If you like a buckle on another strap, please contact us directly and our team will be happy to see if this is possible. Buckles are often free to change however, we cannot guarantee on every watch strap.
What is your shipping policy?
Our standard shipping is 2-3 working days, however, if orders are made prior to 1pm U.K time, we endeavour to send all products the same day, often meaning you get next day delivery.
You can find our full shipping policy here
